We at Dunken, Valentino and Wellnitz, PLLC pride ourselves on the proper use of new technology to improve the quality and efficiency of the services we provide to our clients. This ranges from providing online cloud access for our clients to their files and planning documents, to our own internal project and relationship management software.
That being said, our top concern is client confidentiality and privacy. If we cannot ensure that client privacy is maintained we will not adopt a new technology, no mater what the benefits.
This is an issue that seems to have been overlooked by some firms and has sparked a debate over the proper use of technology in the legal field.
The American Bar Association has even taken steps to propose new rule relating to use of certain technologies in an effort to protect clients. An interesting article was written on the subject here:
Connecticut Law Tribune: Clouding The Issue
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